# Mailjet: Message Sending Delay

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-12-11 15:23 UTC · Resolved: 2023-12-11 19:28 UTC · Duration: 4.1 h
- Updates: 7 · Affected components: Outgoing SMTP
- [Vendor status page: https://stspg.io/47lxr6tdrfrl](https://stspg.io/47lxr6tdrfrl)
- [Company: Mailjet](https://rewindex.com/company/mailjet.md)

## Timeline of updates

- **investigating** 2023-12-11 15:23 UTC: We are currently investigating this issue.
- **investigating** 2023-12-11 16:14 UTC: We are continuing to investigate this issue.
- **identified** 2023-12-11 16:30 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2023-12-11 17:05 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2023-12-11 18:15 UTC: Different fixes are being implemented and we are monitoring the results.
- **monitoring** 2023-12-11 18:31 UTC: Remediation is still in progress and outbound mail continues to be delayed.
- **resolved** 2023-12-11 19:28 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/mailjet/incidents/rwgz0pmnshv8 · Markdown: https://rewindex.com/company/mailjet/incidents/rwgz0pmnshv8.md · JSON: https://rewindex.com/api/v1/companies/mailjet/incidents/rwgz0pmnshv8 · Generated 2026-10-20T00:14:48.934Z