# Mailjet: HTTPS personalized tracking links currently not working

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-12-02 09:40 UTC · Resolved: 2022-12-02 11:26 UTC · Duration: 1.8 h
- Updates: 5 · Affected components: Email Content
- [Vendor status page: https://stspg.io/2db41qc06f5t](https://stspg.io/2db41qc06f5t)
- [Company: Mailjet](https://rewindex.com/company/mailjet.md)

## Timeline of updates

- **investigating** 2022-12-02 09:40 UTC: We are currently investigating this issue.
- **investigating** 2022-12-02 10:46 UTC: We are continuing to investigate this issue.
- **identified** 2022-12-02 11:09 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2022-12-02 11:10 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2022-12-02 11:26 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2022-12-02 09:40 UTC: [Major incident: HTTPS personalized tracking links currently not working](https://rewindex.com/change/i22adc6edd2b9ab.md)


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Canonical: https://rewindex.com/company/mailjet/incidents/n0z9hh8md8yb · Markdown: https://rewindex.com/company/mailjet/incidents/n0z9hh8md8yb.md · JSON: https://rewindex.com/api/v1/companies/mailjet/incidents/n0z9hh8md8yb · Generated 2026-10-20T01:32:17.111Z