# Mailjet: 503 errors in the API

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-06-24 09:06 UTC · Resolved: 2023-06-24 12:12 UTC · Duration: 3.1 h
- Updates: 4 · Affected components: REST API, SEND API, Event API
- [Vendor status page: https://stspg.io/mq3m9kxpxkyt](https://stspg.io/mq3m9kxpxkyt)
- [Company: Mailjet](https://rewindex.com/company/mailjet.md)

## Timeline of updates

- **investigating** 2023-06-24 09:06 UTC: Some customers might be experiencing 503 errors coming from our APIs, our team is investigating the issue.
- **identified** 2023-06-24 09:56 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2023-06-24 10:21 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2023-06-24 12:12 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2023-06-24 09:06 UTC: [Major incident: 503 errors in the API](https://rewindex.com/change/i1fb4d662341bec.md)


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Canonical: https://rewindex.com/company/mailjet/incidents/m81h94f2s2wc · Markdown: https://rewindex.com/company/mailjet/incidents/m81h94f2s2wc.md · JSON: https://rewindex.com/api/v1/companies/mailjet/incidents/m81h94f2s2wc · Generated 2026-10-20T00:03:26.501Z