# Mailjet: Latency and login issues with Mailjet Application

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-05-31 08:07 UTC · Resolved: 2024-05-31 09:48 UTC · Duration: 1.7 h
- Updates: 4 · Affected components: Mailjet App
- [Vendor status page: https://stspg.io/sg8rxnnc2nzc](https://stspg.io/sg8rxnnc2nzc)
- [Company: Mailjet](https://rewindex.com/company/mailjet.md)

## Timeline of updates

- **investigating** 2024-05-31 08:07 UTC: We are currently investigating this issue.
- **identified** 2024-05-31 08:24 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2024-05-31 08:50 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2024-05-31 09:48 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-05-31 08:07 UTC: [Critical incident: Latency and login issues with Mailjet Application](https://rewindex.com/change/i859dddcf83f727.md)


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Canonical: https://rewindex.com/company/mailjet/incidents/lh09kfx93y74 · Markdown: https://rewindex.com/company/mailjet/incidents/lh09kfx93y74.md · JSON: https://rewindex.com/api/v1/companies/mailjet/incidents/lh09kfx93y74 · Generated 2026-10-20T01:31:37.287Z