# Mailjet: Login Issues with Mailjet Application

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2022-06-09 12:30 UTC · Resolved: 2022-06-09 14:48 UTC · Duration: 2.3 h
- Updates: 5 · Affected components: Mailjet App
- [Vendor status page: https://stspg.io/bjx1750r3fs4](https://stspg.io/bjx1750r3fs4)
- [Company: Mailjet](https://rewindex.com/company/mailjet.md)

## Part of an outage event

- [Mailgun outage, Jun 9, 2022: 10 vendors, 10 incidents](https://rewindex.com/events/2022-06-09-mailgun)
- This incident started in the same window without naming Mailgun (timing only, not evidence of a link). (timing only, posted +5 min vs Mailgun’s own post)

```mermaid
flowchart LR
  root["Mailgun<br/>posted 12:25 UTC"]:::root
  h1["Within an hour<br/>2 vendors, 2 blamed Mailgun<br/>Gorgias, Greenhouse"]:::blames
  root --> h1
  me["Mailjet (this incident)<br/>posted +5 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **investigating** 2022-06-09 12:30 UTC: We are currently experiencing issues with login to the Mailjet platform
- **identified** 2022-06-09 12:30 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2022-06-09 13:22 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2022-06-09 14:19 UTC: We are continuing to monitor for any further issues.
- **resolved** 2022-06-09 14:48 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2022-06-09 12:30 UTC: [Critical incident: Login Issues with Mailjet Application](https://rewindex.com/change/i9456535b37eaeb.md)


---
Canonical: https://rewindex.com/company/mailjet/incidents/dprqqtl850ny · Markdown: https://rewindex.com/company/mailjet/incidents/dprqqtl850ny.md · JSON: https://rewindex.com/api/v1/companies/mailjet/incidents/dprqqtl850ny · Generated 2026-10-20T00:04:00.850Z