# Mailjet: Login/Sign up issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-12-15 12:08 UTC · Resolved: 2021-12-15 14:41 UTC · Duration: 2.6 h
- Updates: 4 · Affected components: Mailjet App
- [Vendor status page: https://stspg.io/zyl10gnqv2x6](https://stspg.io/zyl10gnqv2x6)
- [Company: Mailjet](https://rewindex.com/company/mailjet.md)

## Timeline of updates

- **investigating** 2021-12-15 12:08 UTC: We are currently investigating this issue.
- **identified** 2021-12-15 12:45 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2021-12-15 13:24 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2021-12-15 14:41 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2021-12-15 12:08 UTC: [Major incident: Login/Sign up issues](https://rewindex.com/change/i329e619c339aaf.md)


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Canonical: https://rewindex.com/company/mailjet/incidents/d33hs63g1n9q · Markdown: https://rewindex.com/company/mailjet/incidents/d33hs63g1n9q.md · JSON: https://rewindex.com/api/v1/companies/mailjet/incidents/d33hs63g1n9q · Generated 2026-10-20T00:50:33.795Z