# Mailjet: Customers might experience a delay in statistics or showing messages in queued status. All emails are processed and sent

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-10-09 10:12 UTC · Resolved: 2023-10-09 15:55 UTC · Duration: 5.7 h
- Updates: 5 · Affected components: Statistics Display, Event API
- [Vendor status page: https://stspg.io/nj2116k9lz4l](https://stspg.io/nj2116k9lz4l)
- [Company: Mailjet](https://rewindex.com/company/mailjet.md)

## Timeline of updates

- **investigating** 2023-10-09 10:12 UTC: We are currently investigating this issue.
- **investigating** 2023-10-09 10:13 UTC: We are continuing to investigate this issue.
- **identified** 2023-10-09 11:32 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2023-10-09 14:27 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2023-10-09 15:55 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/mailjet/incidents/4dj6x5b99rhl · Markdown: https://rewindex.com/company/mailjet/incidents/4dj6x5b99rhl.md · JSON: https://rewindex.com/api/v1/companies/mailjet/incidents/4dj6x5b99rhl · Generated 2026-10-20T02:20:45.133Z