# Mailjet: Event sending issues related to Event API

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-10-23 11:55 UTC · Resolved: 2024-10-23 14:56 UTC · Duration: 3.0 h
- Updates: 4
- [Vendor status page: https://stspg.io/mkz3rv873q0z](https://stspg.io/mkz3rv873q0z)
- [Company: Mailjet](https://rewindex.com/company/mailjet.md)

## Timeline of updates

- **investigating** 2024-10-23 11:55 UTC: We are currently investigating issues with our Event API partially sending events.
- **identified** 2024-10-23 13:30 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2024-10-23 13:32 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2024-10-23 14:56 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-10-23 11:55 UTC: [Major incident: Event sending issues related to Event API](https://rewindex.com/change/i1cf288acd4cde5.md)


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Canonical: https://rewindex.com/company/mailjet/incidents/27wlh4xstzlm · Markdown: https://rewindex.com/company/mailjet/incidents/27wlh4xstzlm.md · JSON: https://rewindex.com/api/v1/companies/mailjet/incidents/27wlh4xstzlm · Generated 2026-10-20T02:22:05.287Z