# Mailgun: Delayed Logs in EU Region

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-28 08:28 UTC · Resolved: 2025-11-28 19:14 UTC · Duration: 11 h
- Updates: 29 · Affected components: Email Services - Events & Logs, Events & Logs
- [Vendor status page: https://stspg.io/vw35l2h061wn](https://stspg.io/vw35l2h061wn)
- [Company: Mailgun](https://rewindex.com/company/mailgun.md)

## Timeline of updates

- **identified** 2025-11-28 08:28 UTC: We're currently seeing delayed logging events in the EU region with up to a 15-minute delay.
- **identified** 2025-11-28 08:55 UTC: We continue to see logging event delays of up to 25 minutes.
- **identified** 2025-11-28 09:08 UTC: We continue to see logging event delays of up to 30 minutes.
- **identified** 2025-11-28 09:32 UTC: We continue to see logging event delays of up to 40 minutes.
- **identified** 2025-11-28 10:04 UTC: We continue to see logging event delays of up to 40 minutes.
- **identified** 2025-11-28 10:21 UTC: We continue to see logging event delays of up to 40 minutes.
- **identified** 2025-11-28 10:45 UTC: We continue to see logging event delays of up to 50 minutes.
- **identified** 2025-11-28 11:13 UTC: We continue to see logging event delays of up to 55 minutes.
- **identified** 2025-11-28 11:50 UTC: We continue to see logging event delays of up to 60 minutes.
- **identified** 2025-11-28 12:19 UTC: We continue to see logging event delays of up to 60 minutes.
- **identified** 2025-11-28 12:44 UTC: We continue to see logging event delays of up to 60 minutes.
- **identified** 2025-11-28 13:04 UTC: We continue to see logging event delays of up to 60 minutes.
- **identified** 2025-11-28 13:30 UTC: We continue to see logging event delays of up to 60 minutes.
- **identified** 2025-11-28 13:55 UTC: We continue to see logging event delays of up to 60 minutes.
- **identified** 2025-11-28 14:27 UTC: We continue to see logging event delays of up to 55 minutes.
- **identified** 2025-11-28 14:32 UTC: We continue to see logging event delays of up to 50 minutes.
- **identified** 2025-11-28 14:40 UTC: We continue to see logging event delays of up to 45 minutes.
- **identified** 2025-11-28 14:50 UTC: We continue to see logging event delays of up to 35 minutes.
- **identified** 2025-11-28 14:59 UTC: We continue to see logging event delays of up to 30 minutes.
- **identified** 2025-11-28 15:09 UTC: We continue to see logging event delays of up to 20 minutes.
- **identified** 2025-11-28 15:19 UTC: We continue to see logging event delays of up to 10 minutes.
- **identified** 2025-11-28 15:34 UTC: We continue to see logging event delays of up to 5 minutes.
- **monitoring** 2025-11-28 15:45 UTC: Event processing has caught up and delays have resolved. We continue to monitor all operations.
- **monitoring** 2025-11-28 16:32 UTC: Events are processing normally, we continue to monitor as we see elevated send volumes.
- **monitoring** 2025-11-28 17:19 UTC: Events are processing normally, we continue to monitor as we see elevated send volumes.
- **monitoring** 2025-11-28 17:56 UTC: Logs are currently delayed by 15 minutes due to elevated sending volumes.
- **monitoring** 2025-11-28 18:26 UTC: Logs are currently delayed by 20 minutes due to elevated sending volumes. Outbound sending, inbound messages, and webhooks are not impacted.
- **monitoring** 2025-11-28 18:54 UTC: Events are processing normally without delay. We will continue to monitor the performance of the logging system.
- **resolved** 2025-11-28 19:14 UTC: All systems are operating normally.


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Canonical: https://rewindex.com/company/mailgun/incidents/wpqpp6gft4xh · Markdown: https://rewindex.com/company/mailgun/incidents/wpqpp6gft4xh.md · JSON: https://rewindex.com/api/v1/companies/mailgun/incidents/wpqpp6gft4xh · Generated 2026-10-18T12:30:45.679Z