# Mailgun: Intermittent API Errors in US Region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-13 11:29 UTC · Resolved: 2026-03-13 12:49 UTC · Duration: 1.3 h
- Updates: 5 · Affected components: API, Email Services - API
- [Vendor status page: https://stspg.io/byglplcqsw8w](https://stspg.io/byglplcqsw8w)
- [Company: Mailgun](https://rewindex.com/company/mailgun.md)

## Summary

Mailgun reported a major degradation involving intermittent API errors in the US Region, affecting API and Email Services - API. It started at 2026-03-13 11:29 UTC and lasted 1 h 20 min, resolving at 2026-03-13 12:49 UTC after a fix was implemented; no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-03-13 11:29 UTC: We are currently investigating this issue.
- **investigating** 2026-03-13 11:56 UTC: We are continuing to investigate this issue.
- **identified** 2026-03-13 12:19 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-03-13 12:33 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-03-13 12:49 UTC: The incident has been resolved.

## Rewindex changes for this incident

- 2026-03-13 11:29 UTC: [Major incident: Intermittent API Errors in US Region](https://rewindex.com/change/ic0a845b2639012.md)


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Canonical: https://rewindex.com/company/mailgun/incidents/qgmhrqywmj0f · Markdown: https://rewindex.com/company/mailgun/incidents/qgmhrqywmj0f.md · JSON: https://rewindex.com/api/v1/companies/mailgun/incidents/qgmhrqywmj0f · Generated 2026-10-18T12:43:47.795Z