# Mailgun: Inspect previews not rendering

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-25 19:21 UTC · Resolved: 2026-06-25 20:35 UTC · Duration: 1.3 h
- Updates: 5 · Affected components: Deliverability Services - Email Previews, Email Previews
- [Vendor status page: https://stspg.io/j5g28pw4z65k](https://stspg.io/j5g28pw4z65k)
- [Company: Mailgun](https://rewindex.com/company/mailgun.md)

## Timeline of updates

- **investigating** 2026-06-25 19:21 UTC: We are currently investigating an issue with email previews not working. Outbound processing, inbound processing, logs and webhook delivery are operating normally.
- **investigating** 2026-06-25 20:03 UTC: We are continuing to investigate this issue.
- **identified** 2026-06-25 20:21 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-06-25 20:24 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-06-25 20:35 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/mailgun/incidents/jcnz37x038ky · Markdown: https://rewindex.com/company/mailgun/incidents/jcnz37x038ky.md · JSON: https://rewindex.com/api/v1/companies/mailgun/incidents/jcnz37x038ky · Generated 2026-10-18T09:56:01.283Z