# Mailgun: Intermittent errors for login.mailgun.com and app.mailgun.com

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-08-17 17:35 UTC · Resolved: 2024-08-17 17:57 UTC · Duration: 22 min
- Updates: 5 · Affected components: Control Panel, Customer Tools - Control Panel
- [Vendor status page: https://stspg.io/nnrhqwj80r2y](https://stspg.io/nnrhqwj80r2y)
- [Company: Mailgun](https://rewindex.com/company/mailgun.md)

## Summary

Mailgun reported a major incident causing intermittent errors at login.mailgun.com and app.mailgun.com, affecting Control Panel and Customer Tools - Control Panel. It started at 2024-08-17 17:35 UTC and lasted 22 min, resolving at 2024-08-17 17:57 UTC; a fix was implemented at 17:52 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-08-17 17:35 UTC: We are currently investigating this issue.
- **identified** 2024-08-17 17:35 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2024-08-17 17:52 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2024-08-17 17:55 UTC: We are continuing to monitor for any further issues.
- **resolved** 2024-08-17 17:57 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2024-08-17 17:35 UTC: [Major incident: Intermittent errors for login.mailgun.com and app.mailgun.com](https://rewindex.com/change/i7fbbebb0fbab5d.md)


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Canonical: https://rewindex.com/company/mailgun/incidents/h85q18619yyb · Markdown: https://rewindex.com/company/mailgun/incidents/h85q18619yyb.md · JSON: https://rewindex.com/api/v1/companies/mailgun/incidents/h85q18619yyb · Generated 2026-10-18T09:58:57.653Z