# Mailgun: Europe - Email Delivery Latency

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-10-17 12:12 UTC · Resolved: 2024-10-17 20:41 UTC · Duration: 8.5 h
- Updates: 8 · Affected components: Email Services - Outbound Delivery, Outbound Delivery
- [Vendor status page: https://stspg.io/z31tbpvmmm9m](https://stspg.io/z31tbpvmmm9m)
- [Company: Mailgun](https://rewindex.com/company/mailgun.md)

## Timeline of updates

- **identified** 2024-10-17 12:12 UTC: Due to network connectivity issues with a third party, there is a chance that emails being sent through Mailgun's EU region are experiencing delivery delays. The issue has been identified and a fix is in progress.
- **identified** 2024-10-17 13:34 UTC: We are continuing to work with our networking partner on the fix. Only customers sending with IPs in the 159.135.132.0/24 range are impacted.
- **monitoring** 2024-10-17 15:30 UTC: Connectivity has been restored, we are monitoring the traffic backlog as sending resumes.
- **monitoring** 2024-10-17 17:26 UTC: We are continuing to process the sending backlog at a reduced rate while things recover. Delays for the affected network should still be expected.
- **identified** 2024-10-17 17:36 UTC: Further mitigations are being worked on to resolve networking issues, messages will continue to be delayed until a full fix is implemented.
- **identified** 2024-10-17 19:15 UTC: We are continuing to work with our network provider to bring this range online.
- **monitoring** 2024-10-17 20:02 UTC: A fix has been implemented and traffic is sending through these networks. We are monitoring the resolution.
- **resolved** 2024-10-17 20:41 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/mailgun/incidents/fzjnmd48c35m · Markdown: https://rewindex.com/company/mailgun/incidents/fzjnmd48c35m.md · JSON: https://rewindex.com/api/v1/companies/mailgun/incidents/fzjnmd48c35m · Generated 2026-10-18T12:39:12.386Z