# Mailgun: Route delays in EU Region

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-24 12:27 UTC · Resolved: 2026-07-24 13:49 UTC · Duration: 1.4 h
- Updates: 5 · Affected components: Email Services - Inbound email processing, Inbound email processing
- [Vendor status page: https://stspg.io/vky4ytqs1hg5](https://stspg.io/vky4ytqs1hg5)
- [Company: Mailgun](https://rewindex.com/company/mailgun.md)

## Timeline of updates

- **investigating** 2026-07-24 12:27 UTC: Inbound messages processed by routes are currently experiencing delays in processing.
- **identified** 2026-07-24 12:38 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2026-07-24 13:16 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-07-24 13:18 UTC: A fix has been implemented and we are monitoring the results. Delayed messages are being processed.
- **resolved** 2026-07-24 13:49 UTC: All delayed messages have been processed. Systems are operating normally


---
Canonical: https://rewindex.com/company/mailgun/incidents/d7nlxptsbb2j · Markdown: https://rewindex.com/company/mailgun/incidents/d7nlxptsbb2j.md · JSON: https://rewindex.com/api/v1/companies/mailgun/incidents/d7nlxptsbb2j · Generated 2026-10-18T12:21:37.924Z