# Mailgun: Mailgun ticket system problems

> Mailgun status incident “Mailgun ticket system problems” on 2016-10-13: impact minor (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mailgun/incidents/5rk4hj9zpj7g
Last updated: 2016-10-13T19:58:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-10-13 18:42 UTC · Resolved: 2016-10-13 19:58 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.mailgun.com/incidents/5rk4hj9zpj7g](https://status.mailgun.com/incidents/5rk4hj9zpj7g)
- [Company: Mailgun](https://rewindex.com/company/mailgun.md)

## Timeline of updates

- **resolved** 2016-10-13 19:58 UTC: Zendesk appears to be back online, however, if you are still having trouble creating a ticket, shoot us an email at help@mailgun.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Mailgun, started 2016-10-13 18:42 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/mailgun/incidents/5rk4hj9zpj7g
- Citation: Mailgun, “Mailgun ticket system problems” (2016-10-13 18:42 UTC). Archived by Rewindex: https://rewindex.com/company/mailgun/incidents/5rk4hj9zpj7g (CC BY 4.0).
- Markdown link: `[Mailgun: Mailgun ticket system problems (2016-10-13)](https://rewindex.com/company/mailgun/incidents/5rk4hj9zpj7g)`


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Canonical: https://rewindex.com/company/mailgun/incidents/5rk4hj9zpj7g · Markdown: https://rewindex.com/company/mailgun/incidents/5rk4hj9zpj7g.md · JSON: https://rewindex.com/api/v1/companies/mailgun/incidents/5rk4hj9zpj7g · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:50:32.662Z