# Mailgun: Elevated inbound recipient rejected

> Mailgun status incident “Elevated inbound recipient rejected” on 2025-11-18: impact none (vendor’s label), -7382 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mailgun/incidents/1zqbbm3y1021
Last updated: 2025-11-18T13:31:47Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-11-18 13:31 UTC · Resolved: 2025-11-13 10:30 UTC · Duration: -7382 min
- Updates: 1
- [Vendor status page: https://stspg.io/sn47ymk36lpw](https://stspg.io/sn47ymk36lpw)
- [Company: Mailgun](https://rewindex.com/company/mailgun.md)

## Timeline of updates

- **resolved** 2025-11-13 10:30 UTC: On November 13th, Mailgun incorrectly rejected a subset of inbound emails with a 550 "recipient rejected" error. Senders received bounce notifications even though delivery should have succeeded. Affected timeframes: US region: 05:14 to 06:41 UTC and 14:55 to 15:48 UTC EU region: 14:55 to 15:48 UTC Based on our analysis, approximately 25% of US inbound traffic and 50% of EU inbound traffic had a chance to have been impacted during these windows. We're unable to provide exact counts due to gaps in our logging for rejected inbound mail, which we have since corrected.

## Cite this

Status incident (vendor impact label: none) posted by Mailgun, started 2025-11-18 13:31 UTC, resolved after -7382 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mailgun/incidents/1zqbbm3y1021
- Citation: Mailgun, “Elevated inbound recipient rejected” (2025-11-18 13:31 UTC). Archived by Rewindex: https://rewindex.com/company/mailgun/incidents/1zqbbm3y1021 (CC BY 4.0).
- Markdown link: `[Mailgun: Elevated inbound recipient rejected (2025-11-18)](https://rewindex.com/company/mailgun/incidents/1zqbbm3y1021)`


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Canonical: https://rewindex.com/company/mailgun/incidents/1zqbbm3y1021 · Markdown: https://rewindex.com/company/mailgun/incidents/1zqbbm3y1021.md · JSON: https://rewindex.com/api/v1/companies/mailgun/incidents/1zqbbm3y1021 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:06:32.823Z