# Loops: Delays in sending email

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-03-12 17:12 UTC · Resolved: 2025-03-12 23:48 UTC · Duration: 6.6 h
- Updates: 5 · Affected components: API, Email Sending - Loops, Loops, Campaigns, Email Sending - Campaigns, Email Sending - Transactional, Transactional
- [Vendor status page: https://stspg.io/g145b26h9vcq](https://stspg.io/g145b26h9vcq)
- [Company: Loops](https://rewindex.com/company/loops.md)

## Timeline of updates

- **investigating** 2025-03-12 17:12 UTC: Marketing email sending queues are delayed in processing their payloads. We are currently investigating this issue.
- **investigating** 2025-03-12 19:51 UTC: We are continuing to investigate this issue.
- **identified** 2025-03-12 20:22 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-03-12 21:18 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-03-12 23:48 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/loops/incidents/w26nqjl7qvrf · Markdown: https://rewindex.com/company/loops/incidents/w26nqjl7qvrf.md · JSON: https://rewindex.com/api/v1/companies/loops/incidents/w26nqjl7qvrf · Generated 2026-10-20T01:31:42.827Z