# Loops: Increased 500 status codes

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-04-22 18:13 UTC · Resolved: 2025-04-22 19:31 UTC · Duration: 1.3 h
- Updates: 3 · Affected components: API, Email Sending - Loops, Loops, App, SMTP Relay, Campaigns, Email Sending - Campaigns, Email Sending - Transactional, Transactional
- [Vendor status page: https://stspg.io/lvsms8b3sryd](https://stspg.io/lvsms8b3sryd)
- [Company: Loops](https://rewindex.com/company/loops.md)

## Timeline of updates

- **investigating** 2025-04-22 18:13 UTC: We are currently investigating this issue.
- **monitoring** 2025-04-22 18:41 UTC: A fix has been implemented and we are monitoring the results. Email queues will be processed shortly for Loops and Campaigns.
- **resolved** 2025-04-22 19:31 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-04-22 18:13 UTC: [Major incident: Increased 500 status codes](https://rewindex.com/change/ifddc3ebf1610d6.md)


---
Canonical: https://rewindex.com/company/loops/incidents/n70fzmfn4qfg · Markdown: https://rewindex.com/company/loops/incidents/n70fzmfn4qfg.md · JSON: https://rewindex.com/api/v1/companies/loops/incidents/n70fzmfn4qfg · Generated 2026-10-20T00:05:54.425Z