# Loops: increased rate of 500 level responses

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-02 22:58 UTC · Resolved: 2026-03-02 23:44 UTC · Duration: 46 min
- Updates: 3 · Affected components: API, App
- [Vendor status page: https://stspg.io/xljp9hgprf66](https://stspg.io/xljp9hgprf66)
- [Company: Loops](https://rewindex.com/company/loops.md)

## Timeline of updates

- **investigating** 2026-03-02 22:58 UTC: We are currently investigating this issue.
- **identified** 2026-03-02 23:09 UTC: The issue has been identified and a fix is being implemented.
- **resolved** 2026-03-02 23:44 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-03-02 22:58 UTC: [Major incident: increased rate of 500 level responses](https://rewindex.com/change/ida218ee465a715.md)


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Canonical: https://rewindex.com/company/loops/incidents/kn37tlx40p41 · Markdown: https://rewindex.com/company/loops/incidents/kn37tlx40p41.md · JSON: https://rewindex.com/api/v1/companies/loops/incidents/kn37tlx40p41 · Generated 2026-10-20T02:20:40.128Z