# Loops: Email sending delay

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-02-28 10:09 UTC · Resolved: 2025-02-28 16:19 UTC · Duration: 6.2 h
- Updates: 4 · Affected components: API, Email Sending - Loops, Loops, Campaigns, Email Sending - Campaigns
- [Vendor status page: https://stspg.io/68klvjnct70w](https://stspg.io/68klvjnct70w)
- [Company: Loops](https://rewindex.com/company/loops.md)

## Timeline of updates

- **investigating** 2025-02-28 10:09 UTC: Campaigns, loops, and their preview emails are successfully being added to our worker queues, but there is a delay in processing the jobs. Contact updates and transactional email endpoints unlikely to be impacted. We are currently investigating this issue.
- **identified** 2025-02-28 14:46 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-02-28 15:00 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-02-28 16:19 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/loops/incidents/716ckhjv0l29 · Markdown: https://rewindex.com/company/loops/incidents/716ckhjv0l29.md · JSON: https://rewindex.com/api/v1/companies/loops/incidents/716ckhjv0l29 · Generated 2026-10-20T00:05:40.491Z