# Logz.io: Some Log Shippers are no longer sending log data for a portion of Accounts

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2025-07-09 15:52 UTC · Resolved: 2025-07-09 15:59 UTC · Duration: 7 min
- Updates: 2 · Affected components: Logs Ingestion
- [Vendor status page: https://stspg.io/9cn4c3h3hf5g](https://stspg.io/9cn4c3h3hf5g)
- [Company: Logz.io](https://rewindex.com/company/logz-io.md)

## Summary

Logz.io reported a critical Logs Ingestion outage: some log shippers failed to send data for a portion of accounts. It started at 2025-07-09 15:52 UTC and was resolved at 2025-07-09 15:59 UTC, with a computed duration of 6 min; no cause or fix was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-07-09 15:52 UTC: We are currently Investigating an Issue with effecting some log shippers failing to send data to logzio
- **resolved** 2025-07-09 15:59 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-07-09 15:52 UTC: [Critical incident: Some Log Shippers are no longer sending log data for a portion of Accounts](https://rewindex.com/change/i9809d31b9b45fb.md)


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Canonical: https://rewindex.com/company/logz-io/incidents/yvbxkrdkdkj4 · Markdown: https://rewindex.com/company/logz-io/incidents/yvbxkrdkdkj4.md · JSON: https://rewindex.com/api/v1/companies/logz-io/incidents/yvbxkrdkdkj4 · Generated 2026-10-18T10:32:01.735Z