# Logz.io: EU-Central-1: Some Customers Experiencing Lag

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-09 15:28 UTC · Resolved: 2026-09-09 16:30 UTC · Duration: 1.0 h
- Updates: 4 · Affected components: Alerts & Security rules, AWS Frankfurt (eu-central-1) - Alerts & Security rules, AWS Frankfurt (eu-central-1) - Metrics Ingestion, Metrics Ingestion, AWS Frankfurt (eu-central-1) - Logs Ingestion, Logs Ingestion
- [Vendor status page: https://stspg.io/m0xsgjqhkg2t](https://stspg.io/m0xsgjqhkg2t)
- [Company: Logz.io](https://rewindex.com/company/logz-io.md)

## Timeline of updates

- **investigating** 2026-09-09 15:28 UTC: We are currently investigating this issue.
- **identified** 2026-09-09 15:57 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-09-09 16:12 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-09-09 16:30 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/logz-io/incidents/wbx1xbjrxzc2 · Markdown: https://rewindex.com/company/logz-io/incidents/wbx1xbjrxzc2.md · JSON: https://rewindex.com/api/v1/companies/logz-io/incidents/wbx1xbjrxzc2 · Generated 2026-10-18T10:00:19.378Z