# Logz.io: Data Ingestions Delays for Specific Regions

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-02-18 18:59 UTC · Resolved: 2026-02-18 20:50 UTC · Duration: 1.9 h
- Updates: 5 · Affected components: Logs Ingestion, AWS London (eu-west-2) - Log Ingestion, Log Ingestion, AWS Canada (ca-central-1) - Logs Ingestion, Logs Ingestion
- [Vendor status page: https://stspg.io/d14t3gssydfv](https://stspg.io/d14t3gssydfv)
- [Company: Logz.io](https://rewindex.com/company/logz-io.md)

## Summary

Logz.io reported major log-delivery delays affecting some customers in AWS Canada (ca-central-1) and AWS London (eu-west-2). The incident started at 2026-02-18 18:59 UTC and was resolved at 2026-02-18 20:50 UTC, lasting 1 h 50 min; a fix was implemented at 02-18 20:22 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-02-18 18:59 UTC: Some customers have experienced delays in log delivery.
- **identified** 2026-02-18 19:32 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2026-02-18 20:06 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-02-18 20:22 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-02-18 20:50 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-02-18 18:59 UTC: [Major incident: Data Ingestions Delays for Specific Regions](https://rewindex.com/change/ibb956105d7b2dc.md)


---
Canonical: https://rewindex.com/company/logz-io/incidents/rgfm7rp9g0nc · Markdown: https://rewindex.com/company/logz-io/incidents/rgfm7rp9g0nc.md · JSON: https://rewindex.com/api/v1/companies/logz-io/incidents/rgfm7rp9g0nc · Generated 2026-10-18T10:42:22.750Z
