# Logz.io: Ongoing AWS us-east Outage Impacting Metrics and Logs Ingestion

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-10-20 07:30 UTC · Resolved: 2025-10-20 20:38 UTC · Duration: 13 h
- Updates: 4 · Affected components: Alerts & Security rules, AWS N. Virginia (us-east-1) - Alerts & Security rules, AWS N. Virginia (us-east-1) - Logs Ingestion, Logs Ingestion
- [Vendor status page: https://stspg.io/hpbcqwfg142r](https://stspg.io/hpbcqwfg142r)
- [Company: Logz.io](https://rewindex.com/company/logz-io.md)

## Timeline of updates

- **monitoring** 2025-10-20 07:30 UTC: We're currently experiencing delays in metrics and logs ingestion due to an AWS outage in the us-east region. Our team is monitoring AWS Health status and will provide updates once the issue is resolved. We're still working to recover from the AWS outage, and our development team is actively addressing the remaining impact. Please note that some backfilled metrics and logs may be missing after the outage is resolved, and you may also experience some latency during the recovery process.
- **monitoring** 2025-10-20 12:44 UTC: We are continuing to monitor for any further issues.
- **monitoring** 2025-10-20 14:21 UTC: We are continuing to monitor for any further issues.
- **resolved** 2025-10-20 20:38 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/logz-io/incidents/j472xf1sqj0d · Markdown: https://rewindex.com/company/logz-io/incidents/j472xf1sqj0d.md · JSON: https://rewindex.com/api/v1/companies/logz-io/incidents/j472xf1sqj0d · Generated 2026-10-18T09:58:45.120Z