# Logz.io: Possible login problems

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-12-15 15:38 UTC · Resolved: 2021-12-15 16:19 UTC · Duration: 41 min
- Updates: 1
- [Vendor status page: https://status.logz.io/incidents/dk76k59dm2wp](https://status.logz.io/incidents/dk76k59dm2wp)
- [Company: Logz.io](https://rewindex.com/company/logz-io.md)

## Part of an outage event

- [AWS outage, Dec 15, 2021: 49 vendors, 50 incidents](https://rewindex.com/events/2021-12-15-aws)
- This incident blames AWS as the cause. (hop 1, posted +6 min vs the first vendor naming AWS)
- Evidence: “…Possible login problems The login problem is over. AWS have reported resolution of their issues, as well as our auth provider. Our monitoring also shows the resolution.…”

```mermaid
flowchart LR
  root["AWS<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>15 vendors, 11 blamed AWS<br/>Daily, Gusto, Logz.io +12"]:::blames
  root --> h1
  me["Logz.io (this incident)<br/>posted +6 min"]:::me
  h1 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2021-12-15 16:19 UTC: The login problem is over. AWS have reported resolution of their issues, as well as our auth provider. Our monitoring also shows the resolution.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/logz-io/incidents/dk76k59dm2wp · Markdown: https://rewindex.com/company/logz-io/incidents/dk76k59dm2wp.md · JSON: https://rewindex.com/api/v1/companies/logz-io/incidents/dk76k59dm2wp · Generated 2026-10-19T23:14:32.496Z