# Logz.io: us-east-1 - Metrics Ingestion - Inconsistent Ingestion

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-09-16 01:14 UTC · Resolved: 2025-09-16 02:08 UTC · Duration: 54 min
- Updates: 4 · Affected components: AWS N. Virginia (us-east-1) - Metrics Ingestion, Metrics Ingestion
- [Vendor status page: https://stspg.io/z6t9t1ghp5j7](https://stspg.io/z6t9t1ghp5j7)
- [Company: Logz.io](https://rewindex.com/company/logz-io.md)

## Summary

Logz.io reported a major incident causing inconsistent Metrics Ingestion in AWS N. Virginia (us-east-1), affecting ingestion reliability. It started at 2025-09-16 01:14 UTC and was resolved at 2025-09-16 02:08 UTC, lasting 53 min; Logz.io implemented a fix but did not state a cause. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-09-16 01:14 UTC: We are currently investigating this issue.
- **identified** 2025-09-16 01:26 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-09-16 02:05 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-09-16 02:08 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2025-09-16 01:14 UTC: [Major incident: us-east-1 - Metrics Ingestion - Inconsistent Ingestion](https://rewindex.com/change/ic39ab46bf68e1d.md)


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Canonical: https://rewindex.com/company/logz-io/incidents/cw71sd19rhrl · Markdown: https://rewindex.com/company/logz-io/incidents/cw71sd19rhrl.md · JSON: https://rewindex.com/api/v1/companies/logz-io/incidents/cw71sd19rhrl · Generated 2026-10-18T10:40:44.044Z