# Logz.io: Some Customers Experiencing Degraded Performance for Metrics

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-05 19:06 UTC · Resolved: 2026-01-05 23:59 UTC · Duration: 4.9 h
- Updates: 3 · Affected components: AWS N. Virginia (us-east-1) - Metrics Ingestion, Metrics Ingestion
- [Vendor status page: https://stspg.io/fkwyd09pwt7l](https://stspg.io/fkwyd09pwt7l)
- [Company: Logz.io](https://rewindex.com/company/logz-io.md)

## Timeline of updates

- **identified** 2026-01-05 19:06 UTC: We have detected an issue that may affect some of our customers, and we are working to identify the cause and take the appropriate steps to remediate it.
- **monitoring** 2026-01-05 20:54 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-01-05 23:59 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/logz-io/incidents/cbvm6qdjmq5k · Markdown: https://rewindex.com/company/logz-io/incidents/cbvm6qdjmq5k.md · JSON: https://rewindex.com/api/v1/companies/logz-io/incidents/cbvm6qdjmq5k · Generated 2026-10-18T09:41:20.351Z