# LogRocket: Data Processing Delay

- Impact (vendor’s label): major
- Status: resolved
- Started: 2021-12-02 19:20 UTC · Resolved: 2021-12-03 04:13 UTC · Duration: 8.9 h
- Updates: 2 · Affected components: Metrics, Alerts, Issues
- [Vendor status page: https://stspg.io/s64xmrcgdjkl](https://stspg.io/s64xmrcgdjkl)
- [Company: LogRocket](https://rewindex.com/company/logrocket.md)

## Summary

LogRocket reported a major data processing delay affecting Alerts, Issues, and Metrics, starting 2021-12-02 19:20 UTC and resolved 2021-12-03 04:13 UTC after 8 h 53 min. The vendor identified an issue with one of its data stores but did not specify a fix. _(machine-written, sol)_
## Timeline of updates

- **identified** 2021-12-02 19:20 UTC: We are investigating an issue with one of our data stores. This is a high-priority issue as we work to resolve the delays impacting Issues, Metrics and Alerts.
- **resolved** 2021-12-03 04:13 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2021-12-02 19:20 UTC: [Major incident: Data Processing Delay](https://rewindex.com/change/i2e40a6a3319d11.md)


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Canonical: https://rewindex.com/company/logrocket/incidents/wscpm03pcpp2 · Markdown: https://rewindex.com/company/logrocket/incidents/wscpm03pcpp2.md · JSON: https://rewindex.com/api/v1/companies/logrocket/incidents/wscpm03pcpp2 · Generated 2026-10-18T09:35:05.538Z