# LogRocket: Session data ingestion issue

> LogRocket status incident “Session data ingestion issue” on 2019-05-03: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/logrocket/incidents/vn6gpxd1vybl
Last updated: 2019-05-03T15:15:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2019-05-03 15:15 UTC · Resolved: 2019-05-03 15:15 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.logrocket.com/incidents/vn6gpxd1vybl](https://status.logrocket.com/incidents/vn6gpxd1vybl)
- [Company: LogRocket](https://rewindex.com/company/logrocket.md)

## Timeline of updates

- **resolved** 2019-05-03 15:15 UTC: From 11:11AM EDT to 11:15AM EDT our session collection system had an elevated error. This issue was caused by a configuration error when changing over to a new ingestion hostname at r.lr-ingest.io. We have since switched the SDK back to the original ingest host (r.logrocket.io) while we investigate the configuration issue. During this 4 minute period the SDK on customer computers will have continued to collect and attempt to send data to our ingestion service, and the majority of sessions continued to record properly. Customers may have seen elevated bandwidth usage from our SDK during this period as it continued to try and send data through the system.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by LogRocket, started 2019-05-03 15:15 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/logrocket/incidents/vn6gpxd1vybl
- Citation: LogRocket, “Session data ingestion issue” (2019-05-03 15:15 UTC). Archived by Rewindex: https://rewindex.com/company/logrocket/incidents/vn6gpxd1vybl (CC BY 4.0).
- Markdown link: `[LogRocket: Session data ingestion issue (2019-05-03)](https://rewindex.com/company/logrocket/incidents/vn6gpxd1vybl)`


---
Canonical: https://rewindex.com/company/logrocket/incidents/vn6gpxd1vybl · Markdown: https://rewindex.com/company/logrocket/incidents/vn6gpxd1vybl.md · JSON: https://rewindex.com/api/v1/companies/logrocket/incidents/vn6gpxd1vybl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:35:55.760Z