# LogRocket: Dashboard instability and slow performance

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-14 14:53 UTC · Resolved: 2025-10-14 15:59 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: Dashboard, Alerts
- [Vendor status page: https://stspg.io/2my58hlmt5ns](https://stspg.io/2my58hlmt5ns)
- [Company: LogRocket](https://rewindex.com/company/logrocket.md)

## Summary

LogRocket reported a major degradation affecting Alerts and Dashboard, with API server performance issues causing dashboard instability; data collection was not impacted. The incident ran from 2025-10-14 14:53 UTC to 2025-10-14 15:59 UTC, lasting 1 h 6 min. LogRocket deployed a mitigation and reported the issue resolved. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2025-10-14 14:53 UTC: We are investigating performance issues with our API server causing dashboard instability. Data collection is not impacted.
- **identified** 2025-10-14 15:35 UTC: We have identified the cause of the issue and are deploying a mitigation.
- **resolved** 2025-10-14 15:59 UTC: The performance issue with our API server has been resolved.

## Rewindex changes for this incident

- 2025-10-14 14:53 UTC: [Major incident: Dashboard instability and slow performance](https://rewindex.com/change/i7d3fe0bdd8e9c7.md)


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Canonical: https://rewindex.com/company/logrocket/incidents/sqvvw6wgtj9y · Markdown: https://rewindex.com/company/logrocket/incidents/sqvvw6wgtj9y.md · JSON: https://rewindex.com/api/v1/companies/logrocket/incidents/sqvvw6wgtj9y · Generated 2026-10-18T12:41:05.223Z