# LogRocket: Increased App Latency

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-08-16 20:08 UTC · Resolved: 2023-08-16 22:35 UTC · Duration: 2.5 h
- Updates: 3 · Affected components: Dashboard
- [Vendor status page: https://stspg.io/ck3ksdjb4qsj](https://stspg.io/ck3ksdjb4qsj)
- [Company: LogRocket](https://rewindex.com/company/logrocket.md)

## Summary

LogRocket reported a major Dashboard incident causing slow or unresponsive application load times, starting at 2023-08-16 20:08 UTC and resolved at 2023-08-16 22:35 UTC, lasting 2 h 27 min. The vendor identified the source of instability and worked through recovery but did not specify the cause or fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2023-08-16 20:08 UTC: We are investigating an issue with slow and/or unresponsive application load times.
- **identified** 2023-08-16 22:20 UTC: We've identified the source of the instability and are working through recovery.
- **resolved** 2023-08-16 22:35 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2023-08-16 20:08 UTC: [Major incident: Increased App Latency](https://rewindex.com/change/i85f185cd1d9149.md)


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Canonical: https://rewindex.com/company/logrocket/incidents/pbssktgfydn0 · Markdown: https://rewindex.com/company/logrocket/incidents/pbssktgfydn0.md · JSON: https://rewindex.com/api/v1/companies/logrocket/incidents/pbssktgfydn0 · Generated 2026-10-18T10:30:54.656Z