# LogRocket: Search and Alerting Performance Issues

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-12-09 20:03 UTC · Resolved: 2021-12-10 04:18 UTC · Duration: 8.3 h
- Updates: 3 · Affected components: Dashboard, Metrics, Alerts, Issues
- [Vendor status page: https://stspg.io/c2jzh3gqbqxy](https://stspg.io/c2jzh3gqbqxy)
- [Company: LogRocket](https://rewindex.com/company/logrocket.md)

## Timeline of updates

- **investigating** 2021-12-09 20:03 UTC: We are currently investigating an issue with our primary search cluster that is causing severe delays in loading the dashboard and searching over sessions. Alerting is also impacted at this time. Session ingestion is not impacted and we continue to record new sessions.
- **monitoring** 2021-12-09 21:53 UTC: We've identified the problem and are working to monitor and stabilize the system before we resolve the issue.
- **resolved** 2021-12-10 04:18 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/logrocket/incidents/cznvb92jdgvr · Markdown: https://rewindex.com/company/logrocket/incidents/cznvb92jdgvr.md · JSON: https://rewindex.com/api/v1/companies/logrocket/incidents/cznvb92jdgvr · Generated 2026-10-18T12:20:36.764Z