# LogRocket: LogRocket dashboard degraded performance

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-07-20 22:30 UTC · Resolved: 2023-07-21 00:27 UTC · Duration: 1.9 h
- Updates: 3 · Affected components: Dashboard, Issues
- [Vendor status page: https://stspg.io/644g9rpf1rkv](https://stspg.io/644g9rpf1rkv)
- [Company: LogRocket](https://rewindex.com/company/logrocket.md)

## Summary

LogRocket reported a major degradation affecting Dashboard and Issues starting 2023-07-20 22:30 UTC, resolved at 2023-07-21 00:27 UTC after 1 h 56 min. Users could experience missing sourcemap uploads; data collection was unaffected. LogRocket identified the issue and implemented a fix, but stated no cause. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2023-07-20 22:30 UTC: We are currently investigating degraded performance of the LogRocket dashboard. Data collection is unaffected
- **identified** 2023-07-20 23:06 UTC: The issue has been identified and a fix is being implemented. Users may experience missing sourcemap uploads as we resolve the issue.
- **resolved** 2023-07-21 00:27 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2023-07-20 22:30 UTC: [Major incident: LogRocket dashboard degraded performance](https://rewindex.com/change/i1efcc7aa872c06.md)


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Canonical: https://rewindex.com/company/logrocket/incidents/52qpkrjztshj · Markdown: https://rewindex.com/company/logrocket/incidents/52qpkrjztshj.md · JSON: https://rewindex.com/api/v1/companies/logrocket/incidents/52qpkrjztshj · Generated 2026-10-18T11:34:46.475Z