# LogRocket: Ingestion Instability

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-06-21 15:00 UTC · Resolved: 2024-06-21 18:22 UTC · Duration: 3.4 h
- Updates: 4 · Affected components: Session Collection
- [Vendor status page: https://stspg.io/grsgmbb9l1vs](https://stspg.io/grsgmbb9l1vs)
- [Company: LogRocket](https://rewindex.com/company/logrocket.md)

## Summary

LogRocket reported a major outage affecting Session Collection ingestion endpoints from 2024-06-21 15:00 UTC to 2024-06-21 18:22 UTC, lasting 3 h 22 min. Ingestion stabilized while a backlog remained; the backlog had fully recovered by resolution. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2024-06-21 15:00 UTC: We are investigating instability in our ingestion endpoints.
- **monitoring** 2024-06-21 15:57 UTC: Ingestion has stabilized, we are continuing to monitor the recovery.
- **monitoring** 2024-06-21 17:21 UTC: We are continuing to work down a backlog of ingestion from the initial outage, but have otherwise recovered from the outage.
- **resolved** 2024-06-21 18:22 UTC: The backlog has fully recovered.

## Rewindex changes for this incident

- 2024-06-21 15:00 UTC: [Major incident: Ingestion Instability](https://rewindex.com/change/if002af15539a64.md)


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Canonical: https://rewindex.com/company/logrocket/incidents/0cdxgf83x80d · Markdown: https://rewindex.com/company/logrocket/incidents/0cdxgf83x80d.md · JSON: https://rewindex.com/api/v1/companies/logrocket/incidents/0cdxgf83x80d · Generated 2026-10-18T10:29:13.457Z