# LogRocket

- Domain: logrocket.com · Category: analytics
- Status page: https://status.logrocket.com (polled every 10 minutes; now operational)
- Incidents archived: 145 (27 major/critical, 30 maintenances), history since 2017-01-13
- Last 90 days: 1 incidents; open now: 0
- Silently edited or deleted incidents: 0

## Incidents by year

| Year | Incidents | Major/critical | Maintenance | Median duration |
| --- | --- | --- | --- | --- |
| 2017 | 39 | 1 | 0 | 1.7 h |
| 2018 | 25 | 5 | 0 | 1.2 h |
| 2019 | 19 | 3 | 4 | 5.4 h |
| 2020 | 11 | 1 | 6 | 3.0 h |
| 2021 | 14 | 6 | 6 | 8.3 h |
| 2022 | 9 | 1 | 4 | 3.9 h |
| 2023 | 13 | 4 | 2 | 7.3 h |
| 2024 | 2 | 1 | 5 | 4.7 h |
| 2025 | 10 | 4 | 2 | 2.9 h |
| 2026 | 3 | 1 | 1 | 2.0 h |

## Recent notable changes

| When (UTC) | Change | Summary |
| --- | --- | --- |
| 2026-06-02 05:23 UTC | [Major incident: Dashboard instability](https://rewindex.com/change/i7630720270a5c5.md) | LogRocket reported a major Dashboard incident involving slow and failing dashboard queries, starting 2026-06-02 05:23 UTC and resolved at 2026-06-02 06:10 UTC, lasting 46 min. The vendor identified the problem and reported rolling out a fix at 05:41 UTC; no cause was stated. |
| 2025-11-18 12:19 UTC | [Major incident: Dashboard instability](https://rewindex.com/change/i3be05a53d03d36.md) | pending |
| 2025-11-05 19:43 UTC | [Major incident: Ingestion Instability](https://rewindex.com/change/i11f596d0a6466f.md) | pending |
| 2025-10-14 14:53 UTC | [Major incident: Dashboard instability and slow performance](https://rewindex.com/change/i7d3fe0bdd8e9c7.md) | pending |
| 2025-08-04 16:55 UTC | [Major incident: Partial outage](https://rewindex.com/change/ic8e2fe1838c0a6.md) | pending |
| 2024-06-21 15:00 UTC | [Major incident: Ingestion Instability](https://rewindex.com/change/if002af15539a64.md) | pending |
| 2023-09-22 16:35 UTC | [Critical incident: Streaming Data Export paused](https://rewindex.com/change/i2bc45049a769f1.md) | pending |
| 2023-08-16 20:08 UTC | [Major incident: Increased App Latency](https://rewindex.com/change/i85f185cd1d9149.md) | pending |
| 2023-07-20 22:30 UTC | [Major incident: LogRocket dashboard degraded performance](https://rewindex.com/change/i1efcc7aa872c06.md) | pending |
| 2023-01-18 15:41 UTC | [Major incident: Performance issues with primary search database](https://rewindex.com/change/i75b68af35151b0.md) | pending |

Full timeline: [LogRocket changes](https://rewindex.com/company/logrocket/changes.md)
## Silent edits and deletions

_None._

## Page change history

| Page | URL | Versions | Last changed (UTC) | History |
| --- | --- | --- | --- | --- |
| Privacy policy | [https://logrocket.com/privacy](https://logrocket.com/privacy) | 1 | 2026-10-17 |  |
| Pricing | [https://logrocket.com/pricing](https://logrocket.com/pricing) | 1 | 2026-10-17 |  |
| Trust / security | [https://cpq.logrocket.com/trust](https://cpq.logrocket.com/trust) | 1 | 2026-10-17 |  |

_No page changes since the first snapshot._

## Latest 100 incidents

| Started (UTC) | Incident | Impact | Duration | Edited |
| --- | --- | --- | --- | --- |
| 2026-07-22 01:31 UTC | [Ingestion failures during upgrade](https://stspg.io/1w08xmjgrn2s) | none | -32 min |  |
| 2026-06-15 15:05 UTC | [Delayed analytics ingestion and alerts](https://stspg.io/7xgj0wx9zp3c) | minor | 3.3 h |  |
| 2026-06-02 05:23 UTC | [Dashboard instability](https://stspg.io/4nbgkj6c134g) | major | 47 min |  |
| 2025-11-18 12:19 UTC | [Dashboard instability](https://stspg.io/9ffh9yh4w5l6) | major | 2.6 h |  |
| 2025-11-05 19:43 UTC | [Ingestion Instability](https://stspg.io/cb41r7y56rm3) | major | 3.1 h |  |
| 2025-10-14 14:53 UTC | [Dashboard instability and slow performance](https://stspg.io/2my58hlmt5ns) | major | 1.1 h |  |
| 2025-08-04 16:55 UTC | [Partial outage](https://stspg.io/7lx34vmn36h7) | major | 9.2 h |  |
| 2025-06-12 18:15 UTC | [Platform wide issues](https://stspg.io/3j1py1mbsmqb) | minor | 7.1 h |  |
| 2025-02-24 19:14 UTC | [Degraded dashboard performance](https://stspg.io/23vfmr147pfb) | minor | 2.3 h |  |
| 2025-02-19 18:26 UTC | [Ingestion delays](https://stspg.io/f1h921sgssyx) | minor | 7.2 h |  |
| 2025-02-04 18:29 UTC | [Ingestion delays](https://stspg.io/fwqm9gf4z5tc) | minor | 2.8 h |  |
| 2025-01-29 22:04 UTC | [Delayed Streaming Data Export](https://stspg.io/9ksjyrxkf9m5) | none | 24 h |  |
| 2025-01-08 15:40 UTC | [Infrastructure instability](https://stspg.io/78j891fb1z2n) | minor | 57 min |  |
| 2024-06-21 15:00 UTC | [Ingestion Instability](https://stspg.io/grsgmbb9l1vs) | major | 3.4 h |  |
| 2024-03-30 17:03 UTC | [Degraded ingestion and alerting performance](https://stspg.io/vx4ldt6km99l) | minor | 6.1 h |  |
| 2023-10-30 20:12 UTC | [Application sporadically unavailable](https://stspg.io/804sc6nr802w) | minor | 13 min |  |
| 2023-09-22 16:35 UTC | [Streaming Data Export paused](https://stspg.io/yj6xzms8qcs5) | critical | 3.4 h |  |
| 2023-08-16 20:08 UTC | [Increased App Latency](https://stspg.io/ck3ksdjb4qsj) | major | 2.5 h |  |
| 2023-08-09 14:09 UTC | [Ingestion and slow search results](https://stspg.io/v2j5hp65f4sb) | minor | 11 h |  |
| 2023-08-08 15:01 UTC | [Degraded Search and Analytics Performance](https://stspg.io/5qsnvq3qn8j4) | minor | 8.5 h |  |
| 2023-07-20 22:30 UTC | [LogRocket dashboard degraded performance](https://stspg.io/644g9rpf1rkv) | major | 1.9 h |  |
| 2023-07-19 13:56 UTC | [Secondary Search Indexing Delays](https://stspg.io/y40871pq6jyn) | minor | 7.3 h |  |
| 2023-07-14 14:10 UTC | [Secondary Search Delays](https://stspg.io/lq7lqj2vx4j4) | minor | 13 h |  |
| 2023-06-15 19:01 UTC | [Secondary search indexing delays](https://stspg.io/rzk6h04psj2p) | minor | 3.0 h |  |
| 2023-05-25 16:25 UTC | [Secondary search indexing delays](https://stspg.io/5jr71m20kmyc) | minor | 9.3 h |  |
| 2023-05-10 15:00 UTC | [Processing delays impacting a subset of metrics and filters](https://stspg.io/c28brgnwrlbx) | minor | 21 h |  |
| 2023-03-15 01:11 UTC | [Ingestion Delays](https://stspg.io/jndf2bt89vpx) | minor | 2.2 h |  |
| 2023-01-18 15:41 UTC | [Performance issues with primary search database](https://stspg.io/l396w22zr1sq) | major | 46 h |  |
| 2022-12-08 01:45 UTC | [Search and metrics data performance degraded](https://stspg.io/wfwr9db8m1n4) | minor | 3.5 h |  |
| 2022-12-05 18:02 UTC | [We are currently investigating an issue with session ingestion.](https://stspg.io/k9k00xwxfrk3) | minor | 56 min |  |
| 2022-11-14 15:20 UTC | [Sporadic performance and stability issues](https://stspg.io/nkj7pnvk393s) | minor | 30 h |  |
| 2022-11-13 17:50 UTC | [Dashboard instability](https://stspg.io/f6hmbzdv4l02) | minor | 3.4 h |  |
| 2022-10-24 19:59 UTC | [Search Performance Degradation](https://stspg.io/jp4nyfcw7cyz) | minor | 5.5 h |  |
| 2022-10-18 17:18 UTC | [Search Performance Degredation](https://stspg.io/wbchngf4pphb) | minor | 3.9 h |  |
| 2022-09-28 21:42 UTC | [Analytics Database Performance Issues](https://stspg.io/cx8l3gpw12cq) | minor | 6.4 h |  |
| 2022-03-30 15:39 UTC | [Alerting and Search delays](https://stspg.io/qvdvzzh2mdwk) | none | 6.2 h |  |
| 2022-03-04 18:42 UTC | [Ingestion outage](https://stspg.io/j5cstc4d2jfr) | major | 2.0 h |  |
| 2021-12-09 20:03 UTC | [Search and Alerting Performance Issues](https://stspg.io/c2jzh3gqbqxy) | minor | 8.3 h |  |
| 2021-12-02 19:20 UTC | [Data Processing Delay](https://stspg.io/s64xmrcgdjkl) | major | 8.9 h |  |
| 2021-10-07 16:14 UTC | [Data Processing Delays](https://stspg.io/bnl6lc1t3hz0) | minor | 7.5 h |  |
| 2021-10-05 15:27 UTC | [Data processing delays](https://stspg.io/2bwy6hd7jtyg) | major | 28 h |  |
| 2021-10-04 14:10 UTC | [Data Processing Delays](https://stspg.io/0yn23dx4rrlt) | minor | 13 h |  |
| 2021-08-24 16:48 UTC | [Search performance degraded](https://stspg.io/4hz8yncbwfsp) | minor | 51 min |  |
| 2021-08-23 19:36 UTC | [Search performance degraded](https://stspg.io/4kzclylcdpv4) | minor | 1.3 h |  |
| 2021-07-12 14:20 UTC | [SDK breaking lodash on some sites](https://stspg.io/pwbn1vd1s1f0) | major | 0 min |  |
| 2021-06-03 15:52 UTC | [Session Ingestion Delays](https://stspg.io/rc3j8g46gyy9) | major | 12 h |  |
| 2021-05-05 19:13 UTC | [Data Processing Delays](https://stspg.io/9x43s3psf1sy) | none | 17 h |  |
| 2021-04-20 16:38 UTC | [Authentication Service Outage](https://stspg.io/vn04kptdcybf) | critical | 4.2 h |  |
| 2021-03-02 13:52 UTC | [Reports of errors loading the session list page](https://stspg.io/vrgmgll2bjnt) | minor | 2.8 h |  |
| 2021-02-05 16:22 UTC | [Reports of dashboard not loading](https://stspg.io/10k8hp3yztwg) | major | 13 h |  |
| 2021-01-08 17:02 UTC | [Data Processing Delays](https://status.logrocket.com/incidents/ntcf47kzgn0m) | minor | 7.2 h |  |
| 2020-12-18 10:39 UTC | [Reports of dashboard not loading](https://status.logrocket.com/incidents/n82vs6s8fq3n) | major | 13 h |  |
| 2020-12-07 16:18 UTC | [Data Processing Delays](https://status.logrocket.com/incidents/s7m8lr4gw4mf) | minor | 3.0 h |  |
| 2020-12-03 16:40 UTC | [Data Processing Delays](https://status.logrocket.com/incidents/0bl0l9b1v6rj) | minor | 1.6 h |  |
| 2020-11-20 16:23 UTC | [Data Processing Delays](https://status.logrocket.com/incidents/ybsrj2r4c6bm) | minor | 47 h |  |
| 2020-10-21 16:49 UTC | [Session Ingestion Instability](https://status.logrocket.com/incidents/5tl7lflwfwrh) | minor | 2.9 h |  |
| 2020-10-05 16:03 UTC | [Session processing delays](https://status.logrocket.com/incidents/k5k3nl88v2xw) | minor | 8.0 h |  |
| 2020-09-10 15:33 UTC | [Session Ingestion Instability](https://status.logrocket.com/incidents/75y5cknwkq6h) | minor | 5.4 h |  |
| 2020-07-17 21:35 UTC | [CDN outage](https://status.logrocket.com/incidents/ny64x554pyt1) | none | 1.6 h |  |
| 2020-05-19 20:29 UTC | [Elevated Login Error Rates](https://status.logrocket.com/incidents/l56h9g2jsfnd) | minor | 32 min |  |
| 2020-05-12 20:21 UTC | [Session Ingestion Instability](https://status.logrocket.com/incidents/vfwt9qy7sxn0) | minor | 2.4 h |  |
| 2020-02-24 17:49 UTC | [Secondary search processing delays](https://status.logrocket.com/incidents/3rhhbcz5vczs) | minor | 3.8 h |  |
| 2019-12-19 17:34 UTC | [Authentication provider outage](https://status.logrocket.com/incidents/ynhyycx6dz53) | major | 2.3 h |  |
| 2019-11-20 20:06 UTC | [Session Processing Delayed](https://status.logrocket.com/incidents/mq7nhpr2wg5f) | minor | 2.5 h |  |
| 2019-11-18 17:39 UTC | [Problems playing some videos](https://status.logrocket.com/incidents/nhk0gqjpsgh6) | minor | 1.3 h |  |
| 2019-11-01 13:23 UTC | [Infrastructure Instability](https://status.logrocket.com/incidents/cm1kk5h2v5g9) | minor | 14 h |  |
| 2019-10-15 18:40 UTC | [Session Processing Delay](https://status.logrocket.com/incidents/b81qt660wwgl) | minor | 4.7 h |  |
| 2019-10-08 14:59 UTC | [Session processing delays](https://status.logrocket.com/incidents/csggzfsy6lf4) | minor | 11 h |  |
| 2019-09-17 15:49 UTC | [Session processing delays](https://status.logrocket.com/incidents/3j3r8j7w2r5z) | minor | 9.2 h |  |
| 2019-08-29 13:37 UTC | [Session Ingestion Delayed](https://status.logrocket.com/incidents/8wjsrtpkrsrd) | minor | 15 h |  |
| 2019-08-01 15:01 UTC | [Session Processing Delayed](https://status.logrocket.com/incidents/vhtmfsqcpvmt) | minor | 9.9 h |  |
| 2019-07-26 19:21 UTC | [Elevated Login Error Rates](https://status.logrocket.com/incidents/sgw2jndz9mm1) | minor | 6 min |  |
| 2019-07-16 15:41 UTC | [Session Processing Delayed](https://status.logrocket.com/incidents/f80hw2gmk4y0) | minor | 6.2 h |  |
| 2019-07-10 16:58 UTC | [Billing not accessible](https://status.logrocket.com/incidents/6575xb3shsqv) | minor | 19 min |  |
| 2019-06-28 23:20 UTC | [Elevated Login Error Rates](https://status.logrocket.com/incidents/qg9dnvzfq28w) | minor | 46 min |  |
| 2019-06-24 12:00 UTC | [CDN issues](https://status.logrocket.com/incidents/86j8993554kk) | minor | 1.7 h |  |
| 2019-05-24 22:53 UTC | [Storage Service Maintenance](https://status.logrocket.com/incidents/wcsm5jzqsvmc) | none | 13 h |  |
| 2019-05-03 15:15 UTC | [Session data ingestion issue](https://status.logrocket.com/incidents/vn6gpxd1vybl) | none | 0 min |  |
| 2019-04-18 18:07 UTC | [Processing delays with Errors and Search Indexing](https://status.logrocket.com/incidents/14ww0hht5lgg) | minor | 11 h |  |
| 2019-03-19 23:50 UTC | [Issues logging into account](https://status.logrocket.com/incidents/hk6wvpg6kc7d) | major | 3.6 h |  |
| 2019-02-28 15:45 UTC | [Issues loading dashboard](https://status.logrocket.com/incidents/6j15vm7qmb5l) | major | 22 h |  |
| 2018-12-21 17:08 UTC | [Elevated Error Rates](https://status.logrocket.com/incidents/sjrqb6m164rf) | minor | 3.2 h |  |
| 2018-11-28 18:09 UTC | [Authentication issues](https://status.logrocket.com/incidents/z7xlpzn0plx1) | critical | 1.2 h |  |
| 2018-11-26 15:36 UTC | [Data Processing Delays](https://status.logrocket.com/incidents/f5vbq12t7gsc) | minor | 7.3 h |  |
| 2018-09-25 20:09 UTC | [Session search errors](https://status.logrocket.com/incidents/jcw71v93lcn7) | major | 14 min |  |
| 2018-09-06 20:07 UTC | [Session Processing Delayed](https://status.logrocket.com/incidents/z6df3105r69q) | minor | 14 h |  |
| 2018-09-04 20:39 UTC | [Session List and Search Performance Degraded](https://status.logrocket.com/incidents/m5195k34fpj1) | minor | 15 h |  |
| 2018-09-04 16:49 UTC | [Session Processing Delayed](https://status.logrocket.com/incidents/wr97whj63x45) | minor | 18 min |  |
| 2018-08-09 16:03 UTC | [Elevated Session Processing Times](https://status.logrocket.com/incidents/pg67h3cqhwnw) | minor | 31 min |  |
| 2018-08-07 01:46 UTC | [We are investigating an issue with logging into the dashboard](https://status.logrocket.com/incidents/m3xmd4qttg29) | major | 51 min |  |
| 2018-05-31 07:37 UTC | [Delayed index processing and search errors](https://status.logrocket.com/incidents/z72vbg8x6pfy) | minor | 28 min |  |
| 2018-05-29 21:25 UTC | [Issue signing in to dashboard](https://status.logrocket.com/incidents/6pzrzd1wl2kn) | minor | 2 min |  |
| 2018-05-29 14:41 UTC | [Issue ingesting new sessions](https://status.logrocket.com/incidents/vrykr36rrtx0) | minor | 2.3 h |  |
| 2018-05-21 13:08 UTC | [We are investigating an issue with session ingestion](https://status.logrocket.com/incidents/hnb960g34rbk) | major | 38 min |  |
| 2018-05-18 15:52 UTC | [Network Outage](https://status.logrocket.com/incidents/ktgrgtj81nhr) | major | 1.2 h |  |
| 2018-05-17 19:05 UTC | [Database migration](https://status.logrocket.com/incidents/88z5hgg2sbxs) | none | 12 min |  |
| 2018-04-30 21:04 UTC | [Session Processing Delayed](https://status.logrocket.com/incidents/cbhqv4b6jd42) | minor | 4.4 h |  |
| 2018-04-26 19:42 UTC | [Elevated Error Rates](https://status.logrocket.com/incidents/t3r5vqglnrl4) | minor | 5.0 h |  |
| 2018-04-16 11:51 UTC | [Session processing is delayed](https://status.logrocket.com/incidents/tl28pmjnht95) | minor | 7 min |  |
| 2018-04-10 15:38 UTC | [Elevated Session Processing Times](https://status.logrocket.com/incidents/9cjwcsfdxspp) | minor | 7.3 h |  |


## Charts

### Chart data: LogRocket status incidents per year
Grey: all non-maintenance incidents. Orange: major or critical. Years before Oct 2026 come from the vendor’s own status history.

| Year | Incidents | Major/critical |
| --- | --- | --- |
| 2017 | 39 | 1 |
| 2018 | 25 | 5 |
| 2019 | 19 | 3 |
| 2020 | 11 | 1 |
| 2021 | 14 | 6 |
| 2022 | 9 | 1 |
| 2023 | 13 | 4 |
| 2024 | 2 | 1 |
| 2025 | 10 | 4 |
| 2026 | 3 | 1 |

### Chart data: Incidents per month, last 36 months
By impact as reported by the vendor. Maintenance excluded.

| Month | Impact | Incidents |
| --- | --- | --- |
| 2023-10 | minor | 1 |
| 2024-03 | minor | 1 |
| 2024-06 | major | 1 |
| 2025-01 | minor | 1 |
| 2025-01 | none | 1 |
| 2025-02 | minor | 3 |
| 2025-06 | minor | 1 |
| 2025-08 | major | 1 |
| 2025-10 | major | 1 |
| 2025-11 | major | 2 |
| 2026-06 | major | 1 |
| 2026-06 | minor | 1 |
| 2026-07 | none | 1 |

### Chart data: Page snapshot history
One dot per archived version. Grey = first archived (baseline), orange = text changed.

| Date | Page | Change |
| --- | --- | --- |
| 2026-10-17 | Trust / security | baseline |
| 2026-10-17 | Privacy policy | baseline |
| 2026-10-17 | Pricing | baseline |

---
Canonical: https://rewindex.com/company/logrocket · Markdown: https://rewindex.com/company/logrocket.md · JSON: https://rewindex.com/api/v1/companies/logrocket · Generated 2026-10-17T23:57:42.705Z