# LlamaIndex: Increased parse latency

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-06-03 13:43 UTC · Resolved: 2026-06-03 14:08 UTC · Duration: 24 min
- Updates: 4 · Affected components: LlamaParse API, LlamaParse (Global) - LlamaParse API, LlamaParse API, LlamaParse (EU) - LlamaParse API
- [Vendor status page: https://stspg.io/5n31x7cfb6nz](https://stspg.io/5n31x7cfb6nz)
- [Company: LlamaIndex](https://rewindex.com/company/llamaindex.md)

## Timeline of updates

- **investigating** 2026-06-03 13:43 UTC: We are currently investigating this issue.
- **investigating** 2026-06-03 13:52 UTC: We are continuing to investigate this issue.
- **monitoring** 2026-06-03 13:57 UTC: An upstream compute provider had an outage. Services are recovering
- **resolved** 2026-06-03 14:08 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-06-03 13:43 UTC: [Critical incident: Increased parse latency](https://rewindex.com/change/i0c684c190fe587.md)


---
Canonical: https://rewindex.com/company/llamaindex/incidents/xdgdh46c37dl · Markdown: https://rewindex.com/company/llamaindex/incidents/xdgdh46c37dl.md · JSON: https://rewindex.com/api/v1/companies/llamaindex/incidents/xdgdh46c37dl · Generated 2026-10-20T00:52:17.585Z