# LlamaIndex: LlamaCloud Index Retrieval Elevated Error Rates

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-08 16:42 UTC · Resolved: 2025-12-08 19:52 UTC · Duration: 3.2 h
- Updates: 3 · Affected components: LlamaCloud - LlamaCloud Public API, LlamaParse API, LlamaCloud (EU) - LlamaCloud API, LlamaParse API
- [Vendor status page: https://stspg.io/6rv78y4grw37](https://stspg.io/6rv78y4grw37)
- [Company: LlamaIndex](https://rewindex.com/company/llamaindex.md)

## Timeline of updates

- **investigating** 2025-12-08 16:42 UTC: We are investigating elevated error rates in Index retrieval
- **investigating** 2025-12-08 16:42 UTC: We are continuing to investigate this issue.
- **resolved** 2025-12-08 19:52 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/llamaindex/incidents/v0l802kfd29n · Markdown: https://rewindex.com/company/llamaindex/incidents/v0l802kfd29n.md · JSON: https://rewindex.com/api/v1/companies/llamaindex/incidents/v0l802kfd29n · Generated 2026-10-19T23:15:52.058Z