# LlamaIndex: Degraded performance on LlamaParse (LlamaCloud)

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-09-09 18:59 UTC · Resolved: 2024-09-09 20:27 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://llamaindex.statuspage.io/incidents/rs20cx79mmq2](https://llamaindex.statuspage.io/incidents/rs20cx79mmq2)
- [Company: LlamaIndex](https://rewindex.com/company/llamaindex.md)

## Timeline of updates

- **resolved** 2024-09-09 20:27 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/llamaindex/incidents/rs20cx79mmq2 · Markdown: https://rewindex.com/company/llamaindex/incidents/rs20cx79mmq2.md · JSON: https://rewindex.com/api/v1/companies/llamaindex/incidents/rs20cx79mmq2 · Generated 2026-10-20T00:51:42.007Z