# LlamaIndex: Increase parse v2 and extract latency

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-11 20:43 UTC · Resolved: 2026-03-11 22:22 UTC · Duration: 1.6 h
- Updates: 5 · Affected components: LlamaParse API, LlamaParse (Global) - LlamaParse API
- [Vendor status page: https://stspg.io/tfr7fdpwh7sx](https://stspg.io/tfr7fdpwh7sx)
- [Company: LlamaIndex](https://rewindex.com/company/llamaindex.md)

## Timeline of updates

- **investigating** 2026-03-11 20:43 UTC: We are currently investigating this issue.
- **investigating** 2026-03-11 21:41 UTC: We are continuing to investigate this issue.
- **investigating** 2026-03-11 21:41 UTC: We are continuing to investigate this issue.
- **monitoring** 2026-03-11 22:13 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-03-11 22:22 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-03-11 20:43 UTC: [Major incident: Increase parse v2 and extract latency](https://rewindex.com/change/iebfc65f5c92067.md)


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Canonical: https://rewindex.com/company/llamaindex/incidents/jb9qpwr74v7v · Markdown: https://rewindex.com/company/llamaindex/incidents/jb9qpwr74v7v.md · JSON: https://rewindex.com/api/v1/companies/llamaindex/incidents/jb9qpwr74v7v · Generated 2026-10-20T01:32:11.071Z