# LlamaIndex: EU LlamaParse partial outage - degraded accuracy

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-02 11:26 UTC · Resolved: 2026-03-02 14:58 UTC · Duration: 3.5 h
- Updates: 3 · Affected components: LlamaCloud (EU) - LlamaParse, LlamaCloud (EU) - LlamaCloud API, LlamaParse API
- [Vendor status page: https://stspg.io/3c6z860fsfkq](https://stspg.io/3c6z860fsfkq)
- [Company: LlamaIndex](https://rewindex.com/company/llamaindex.md)

## Timeline of updates

- **investigating** 2026-03-02 11:26 UTC: We are currently investigating this issue.
- **investigating** 2026-03-02 11:26 UTC: We are continuing to investigate this issue.
- **resolved** 2026-03-02 14:58 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-03-02 11:26 UTC: [Major incident: EU LlamaParse partial outage - degraded accuracy](https://rewindex.com/change/iae315c45ef678c.md)


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Canonical: https://rewindex.com/company/llamaindex/incidents/bqfjdmtg042w · Markdown: https://rewindex.com/company/llamaindex/incidents/bqfjdmtg042w.md · JSON: https://rewindex.com/api/v1/companies/llamaindex/incidents/bqfjdmtg042w · Generated 2026-10-20T00:50:20.670Z