# LlamaIndex: EU degraded performance and errors

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-27 13:40 UTC · Resolved: 2025-10-27 15:19 UTC · Duration: 1.6 h
- Updates: 3 · Affected components: LlamaCloud (EU) - LlamaParse, LlamaCloud (EU) - LlamaCloud API, LlamaParse API
- [Vendor status page: https://stspg.io/4gh1yhvclt76](https://stspg.io/4gh1yhvclt76)
- [Company: LlamaIndex](https://rewindex.com/company/llamaindex.md)

## Timeline of updates

- **investigating** 2025-10-27 13:40 UTC: We are currently investigating this issue.
- **monitoring** 2025-10-27 14:37 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-10-27 15:19 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/llamaindex/incidents/8zljzl97gkt5 · Markdown: https://rewindex.com/company/llamaindex/incidents/8zljzl97gkt5.md · JSON: https://rewindex.com/api/v1/companies/llamaindex/incidents/8zljzl97gkt5 · Generated 2026-10-20T01:34:38.113Z