# LlamaIndex: System Degraded - Login and Job Resolution Issues

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-05-05 20:55 UTC · Resolved: 2026-05-05 20:59 UTC · Duration: 4 min
- Updates: 2 · Affected components: LlamaParse (Global) - LlamaParse UI, LlamaParse UI, LlamaParse API, LlamaParse (Global) - LlamaParse API, LlamaParse (EU) - LlamaParse UI, LlamaParse UI, LlamaParse API, LlamaParse (EU) - LlamaParse API
- [Vendor status page: https://stspg.io/p150qhk6gtyk](https://stspg.io/p150qhk6gtyk)
- [Company: LlamaIndex](https://rewindex.com/company/llamaindex.md)

## Timeline of updates

- **investigating** 2026-05-05 20:55 UTC: We are currently investigating this issue.
- **resolved** 2026-05-05 20:59 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/llamaindex/incidents/57r7jcspl54s · Markdown: https://rewindex.com/company/llamaindex/incidents/57r7jcspl54s.md · JSON: https://rewindex.com/api/v1/companies/llamaindex/incidents/57r7jcspl54s · Generated 2026-10-20T00:04:02.718Z