# LlamaIndex in October 2025: incidents, uptime and changes

> LlamaIndex in October 2025: 6 incidents on its status page (4 major or critical), 97.28% free of major or critical incidents (vendor-reported). From Rewindex’s archive of LlamaIndex’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/llamaindex/2025/10
Last updated: 2025-11-01T00:00:00Z

- Incidents posted: 6 (major/critical: 4) · Maintenance: 0
- By vendor impact label: critical 3, major 1, minor 2
- Uptime (vendor-reported): 97.28% free of major/critical incidents, 96.99% free of any incident; outage time 20 h 14 min, incident time 22 h 23 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [September 2025](https://rewindex.com/company/llamaindex/2025/09.md) · Next: [November 2025](https://rewindex.com/company/llamaindex/2025/11.md) · [All months](https://rewindex.com/company/llamaindex/reports.md) · [LlamaIndex](https://rewindex.com/company/llamaindex.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated Parsing Error Rates and Latency](https://rewindex.com/company/llamaindex/incidents/gz7hgsf0f0d4.md) | critical | 2025-10-14 15:12 UTC | 2025-10-14 18:57 UTC | 3.8 h | resolved |
| [Service Outage](https://rewindex.com/company/llamaindex/incidents/mryrr0dzh0d1.md) | critical | 2025-10-16 22:36 UTC | 2025-10-16 22:48 UTC | 11 min | resolved |
| [Major service degradation due to AWS outage](https://rewindex.com/company/llamaindex/incidents/7kbk4wnpgn5n.md) | critical | 2025-10-20 15:46 UTC | 2025-10-21 05:15 UTC | 13 h | resolved |
| [AWS outage - some llamacloud services may be degraded](https://rewindex.com/company/llamaindex/incidents/lknwrcl4pv9r.md) | major | 2025-10-20 09:31 UTC | 2025-10-20 12:20 UTC | 2.8 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Elevated Parsing Error Rates and Latency](https://rewindex.com/company/llamaindex/incidents/gz7hgsf0f0d4.md) | critical | 2025-10-14 15:12 UTC | 2025-10-14 18:57 UTC | 3.8 h | resolved |
| [Service Outage](https://rewindex.com/company/llamaindex/incidents/mryrr0dzh0d1.md) | critical | 2025-10-16 22:36 UTC | 2025-10-16 22:48 UTC | 11 min | resolved |
| [AWS outage - some service may be degradated](https://rewindex.com/company/llamaindex/incidents/g4rbw4zd90h7.md) | minor | 2025-10-20 07:22 UTC | 2025-10-20 07:52 UTC | 30 min | resolved |
| [AWS outage - some llamacloud services may be degraded](https://rewindex.com/company/llamaindex/incidents/lknwrcl4pv9r.md) | major | 2025-10-20 09:31 UTC | 2025-10-20 12:20 UTC | 2.8 h | resolved |
| [Major service degradation due to AWS outage](https://rewindex.com/company/llamaindex/incidents/7kbk4wnpgn5n.md) | critical | 2025-10-20 15:46 UTC | 2025-10-21 05:15 UTC | 13 h | resolved |
| [EU degraded performance and errors](https://rewindex.com/company/llamaindex/incidents/8zljzl97gkt5.md) | minor | 2025-10-27 13:40 UTC | 2025-10-27 15:19 UTC | 1.6 h | resolved |

## Cite this

LlamaIndex posted 6 status incidents in October 2025 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/llamaindex/2025/10
- Citation: LlamaIndex, “LlamaIndex in October 2025” (2025-10-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/llamaindex/2025/10 (CC BY 4.0).
- Markdown link: `[LlamaIndex: LlamaIndex in October 2025 (2025-10-01)](https://rewindex.com/company/llamaindex/2025/10)`


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Canonical: https://rewindex.com/company/llamaindex/2025/10 · Markdown: https://rewindex.com/company/llamaindex/2025/10.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T13:55:43.217Z