# LlamaIndex in April 2025: incidents, uptime and changes

> LlamaIndex in April 2025: 6 incidents on its status page (3 major or critical), 98.77% free of major or critical incidents (vendor-reported). From Rewindex’s archive of LlamaIndex’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/llamaindex/2025/04
Last updated: 2025-05-01T00:00:00Z

- Incidents posted: 6 (major/critical: 3) · Maintenance: 0
- By vendor impact label: critical 1, major 2, minor 1, none 2
- Uptime (vendor-reported): 98.77% free of major/critical incidents, 98.01% free of any incident; outage time 8 h 48 min, incident time 14 h 19 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2025](https://rewindex.com/company/llamaindex/2025/03.md) · Next: [May 2025](https://rewindex.com/company/llamaindex/2025/05.md) · [All months](https://rewindex.com/company/llamaindex/reports.md) · [LlamaIndex](https://rewindex.com/company/llamaindex.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [LLamaIndex Sparse Retrieval Outage](https://rewindex.com/company/llamaindex/incidents/jd39vsl714n2.md) | critical | 2025-04-29 17:11 UTC | 2025-04-29 20:44 UTC | 3.5 h | resolved |
| [LLamaParse Degraded Perfomance](https://rewindex.com/company/llamaindex/incidents/tdtbqf8rkcgd.md) | major | 2025-04-09 17:47 UTC | 2025-04-09 21:46 UTC | 4.0 h | resolved |
| [Issue creating new index](https://rewindex.com/company/llamaindex/incidents/htx2krfsjn8g.md) | major | 2025-04-10 03:38 UTC | 2025-04-10 04:54 UTC | 1.3 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [LLamaParse Degraded Perfomance](https://rewindex.com/company/llamaindex/incidents/tdtbqf8rkcgd.md) | major | 2025-04-09 17:47 UTC | 2025-04-09 21:46 UTC | 4.0 h | resolved |
| [Job Retrieval - Internal Server Errors](https://rewindex.com/company/llamaindex/incidents/849l28cs60wz.md) | none | 2025-04-09 18:44 UTC | 2025-04-10 03:16 UTC | 8.5 h | resolved |
| [Issue creating new index](https://rewindex.com/company/llamaindex/incidents/htx2krfsjn8g.md) | major | 2025-04-10 03:38 UTC | 2025-04-10 04:54 UTC | 1.3 h | resolved |
| [Elevated Indexing Latency and Errors](https://rewindex.com/company/llamaindex/incidents/mxfbcq1bwzz2.md) | none | 2025-04-10 23:17 UTC | 2025-04-10 23:57 UTC | 41 min | resolved |
| [LLamaIndex Sparse Retrieval Outage](https://rewindex.com/company/llamaindex/incidents/jd39vsl714n2.md) | critical | 2025-04-29 17:11 UTC | 2025-04-29 20:44 UTC | 3.5 h | resolved |
| [LlamaParse - Gemini 2.0 Flash](https://rewindex.com/company/llamaindex/incidents/2j452xymx19b.md) | minor | 2025-04-30 12:49 UTC | 2025-04-30 18:20 UTC | 5.5 h | resolved |

## Cite this

LlamaIndex posted 6 status incidents in April 2025 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/llamaindex/2025/04
- Citation: LlamaIndex, “LlamaIndex in April 2025” (2025-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/llamaindex/2025/04 (CC BY 4.0).
- Markdown link: `[LlamaIndex: LlamaIndex in April 2025 (2025-04-01)](https://rewindex.com/company/llamaindex/2025/04)`


---
Canonical: https://rewindex.com/company/llamaindex/2025/04 · Markdown: https://rewindex.com/company/llamaindex/2025/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T10:34:35.854Z