# LiveKit: Users are unable to get other users' media

> LiveKit status incident “Users are unable to get other users' media” on 2022-10-04: impact major (vendor’s label), 2.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/livekit/incidents/w02m93j26fjg
Last updated: 2022-10-04T06:33:00Z

- Impact (vendor’s label): major
- Status: resolved
- Started: 2022-10-04 04:30 UTC · Resolved: 2022-10-04 06:33 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.livekit.io/incidents/w02m93j26fjg](https://status.livekit.io/incidents/w02m93j26fjg)
- [Company: LiveKit](https://rewindex.com/company/livekit.md)

## Timeline of updates

- **resolved** 2022-10-04 06:33 UTC: Service has been fully restored. Our apologies for the disruptions. A post-mortem will follow in the next few days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: major) posted by LiveKit, started 2022-10-04 04:30 UTC, resolved after 2.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/livekit/incidents/w02m93j26fjg
- Citation: LiveKit, “Users are unable to get other users' media” (2022-10-04 04:30 UTC). Archived by Rewindex: https://rewindex.com/company/livekit/incidents/w02m93j26fjg (CC BY 4.0).
- Markdown link: `[LiveKit: Users are unable to get other users' media (2022-10-04)](https://rewindex.com/company/livekit/incidents/w02m93j26fjg)`


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Canonical: https://rewindex.com/company/livekit/incidents/w02m93j26fjg · Markdown: https://rewindex.com/company/livekit/incidents/w02m93j26fjg.md · JSON: https://rewindex.com/api/v1/companies/livekit/incidents/w02m93j26fjg · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:33:26.126Z