# LiveKit: Investigating longer than usual dashboard loading times

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-13 20:42 UTC · Resolved: 2026-08-14 00:15 UTC · Duration: 3.5 h
- Updates: 3 · Affected components: Cloud Dashboard (cloud.livekit.io)
- [Vendor status page: https://stspg.io/pn809qn63hyb](https://stspg.io/pn809qn63hyb)
- [Company: LiveKit](https://rewindex.com/company/livekit.md)

## Timeline of updates

- **investigating** 2026-08-13 20:42 UTC: We are currently investigating longer than usual dashboard loading times. No services appear to be impacted and we don't expect any data to be lost.
- **monitoring** 2026-08-13 21:34 UTC: We are seeing a 5-10 minute delay in loading some sessions, but we are confident that no data is being lost. We are currently monitoring and will update again once ingestion times have returned to baseline.
- **resolved** 2026-08-14 00:15 UTC: We have resolved the incident as session load times have returned to baseline.


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Canonical: https://rewindex.com/company/livekit/incidents/rn7ymcjgwsqp · Markdown: https://rewindex.com/company/livekit/incidents/rn7ymcjgwsqp.md · JSON: https://rewindex.com/api/v1/companies/livekit/incidents/rn7ymcjgwsqp · Generated 2026-10-20T00:49:42.346Z