# LiveKit: Investigating alerts for increased timeout error rates on ListParticipants APIs

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-08-12 18:34 UTC · Resolved: 2026-08-12 20:09 UTC · Duration: 1.6 h
- Updates: 3
- [Vendor status page: https://stspg.io/3rz2x1rcg91j](https://stspg.io/3rz2x1rcg91j)
- [Company: LiveKit](https://rewindex.com/company/livekit.md)

## Timeline of updates

- **investigating** 2026-08-12 18:34 UTC: We are currently investigating alerts for elevated server error rates on ListParticipants APIs across multiple regions. The impact appears to be intermittent and limited to a subset of room-management API requests. We will follow up with more details as soon possible.
- **monitoring** 2026-08-12 19:20 UTC: Error rates on ListParticipants API requests returned to normal as of 18:58 UTC. We will follow up with more details as soon possible.
- **resolved** 2026-08-12 20:09 UTC: Error rates on ListParticipants API requests recovered at 18:58 UTC and have remained stable since.


---
Canonical: https://rewindex.com/company/livekit/incidents/804chfyx0jyq · Markdown: https://rewindex.com/company/livekit/incidents/804chfyx0jyq.md · JSON: https://rewindex.com/api/v1/companies/livekit/incidents/804chfyx0jyq · Generated 2026-10-20T00:03:26.694Z