# LiveKit: Cloud dashboard is not loading

> LiveKit status incident “Cloud dashboard is not loading” on 2024-01-30: impact critical (vendor’s label), 3.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/livekit/incidents/1qz2v8wyktxc
Last updated: 2024-01-30T19:29:00Z

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2024-01-30 15:58 UTC · Resolved: 2024-01-30 19:29 UTC · Duration: 3.5 h
- Updates: 1
- [Vendor status page: https://status.livekit.io/incidents/1qz2v8wyktxc](https://status.livekit.io/incidents/1qz2v8wyktxc)
- [Company: LiveKit](https://rewindex.com/company/livekit.md)

## Timeline of updates

- **resolved** 2024-01-30 19:29 UTC: We've root caused to our API server misbehaving due to a datacenter issue. We can now confirm full resolution of the incident.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: critical) posted by LiveKit, started 2024-01-30 15:58 UTC, resolved after 3.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/livekit/incidents/1qz2v8wyktxc
- Citation: LiveKit, “Cloud dashboard is not loading” (2024-01-30 15:58 UTC). Archived by Rewindex: https://rewindex.com/company/livekit/incidents/1qz2v8wyktxc (CC BY 4.0).
- Markdown link: `[LiveKit: Cloud dashboard is not loading (2024-01-30)](https://rewindex.com/company/livekit/incidents/1qz2v8wyktxc)`


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Canonical: https://rewindex.com/company/livekit/incidents/1qz2v8wyktxc · Markdown: https://rewindex.com/company/livekit/incidents/1qz2v8wyktxc.md · JSON: https://rewindex.com/api/v1/companies/livekit/incidents/1qz2v8wyktxc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:08:05.254Z