# Linode (Akamai): Service Issue - Block Storage - Frankfurt

> Linode (Akamai) status incident “Service Issue - Block Storage - Frankfurt” on 2023-09-18: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/linode-akamai/incidents/rcjkq8wg68r8
Last updated: 2023-09-18T14:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-09-18 14:30 UTC · Resolved: 2023-09-18 14:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.linode.com/incidents/rcjkq8wg68r8](https://status.linode.com/incidents/rcjkq8wg68r8)
- [Company: Linode (Akamai)](https://rewindex.com/company/linode-akamai.md)

## Timeline of updates

- **resolved** 2023-09-18 14:30 UTC: On September 18th, 2023, at 10:29 UTC our administrators were alerted to slow operations being performed within the Frankfurt Block Storage service. Investigation began at 10:40 UTC. During our investigation, we began to receive customer reports of degraded Block Storage volume performance at 10:42 UTC and several more reports arrived by 10:59 UTC. After reviewing the reports, our official incident response procedures began at 11:15 UTC to address customer impact. While incident procedures were underway, at 11:13 UTC, our administrators were able to mitigate customer impact by bypassing symptomatic hardware. This was confirmed by customer reports of recovery beginning at 11:22 UTC. As a result of this incident, our team is improving slow operations procedures to improve response time for Block Storage performance issues.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Linode (Akamai), started 2023-09-18 14:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/linode-akamai/incidents/rcjkq8wg68r8
- Citation: Linode (Akamai), “Service Issue - Block Storage - Frankfurt” (2023-09-18 14:30 UTC). Archived by Rewindex: https://rewindex.com/company/linode-akamai/incidents/rcjkq8wg68r8 (CC BY 4.0).
- Markdown link: `[Linode (Akamai): Service Issue - Block Storage - Frankfurt (2023-09-18)](https://rewindex.com/company/linode-akamai/incidents/rcjkq8wg68r8)`


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Canonical: https://rewindex.com/company/linode-akamai/incidents/rcjkq8wg68r8 · Markdown: https://rewindex.com/company/linode-akamai/incidents/rcjkq8wg68r8.md · JSON: https://rewindex.com/api/v1/companies/linode-akamai/incidents/rcjkq8wg68r8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:07:28.052Z