# Linode (Akamai): Support Ticket Outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-08-17 16:16 UTC · Resolved: 2020-08-17 18:16 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.linode.com/incidents/5q5sjvlywkxp](https://status.linode.com/incidents/5q5sjvlywkxp)
- [Company: Linode (Akamai)](https://rewindex.com/company/linode-akamai.md)

## Timeline of updates

- **resolved** 2020-08-17 18:16 UTC: The issue preventing us from responding to Linode Support tickets has been resolved. We will be replying to all Support tickets in the order they were received while attempting to triage urgent issues. If you have any questions or concerns please contact our Support team.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/linode-akamai/incidents/5q5sjvlywkxp · Markdown: https://rewindex.com/company/linode-akamai/incidents/5q5sjvlywkxp.md · JSON: https://rewindex.com/api/v1/companies/linode-akamai/incidents/5q5sjvlywkxp · Generated 2026-10-18T09:59:58.689Z